Privacy Policy

Kadyan Paygate India OPC Pvt. Ltd.

Introduction to Privacy Policy

This Privacy Policy ("Privacy Policy") governs your access to and use of the official website of Kadyan Paygate India OPC Private Limited, accessible at [your domain], along with our services and associated digital platforms ("Kadyan Paygate Platform"). It does not extend to third-party websites linked on our Platform. By using our Platform, you accept this Privacy Policy and our Terms and Conditions.

Information We Collect and How We Use It

We collect Personal Information to provide secure, efficient, and customized services. This may include data from Third-Party Accounts (e.g., identity verification platforms) with your authorization. Usage includes user onboarding, financial transactions, compliance checks, fraud prevention, service personalization, support, legal obligations, and policy enforcement.

Merchant Account Information

For Merchant onboarding, we collect full name, email, mobile, financial details, KYC documents, and SPDI as required by RBI regulations. Communication preferences can be managed from your account settings. You may request deletion of your data, subject to retention laws.

Customer Information

During transactions, customer details like name, contact, payment info, and delivery addresses may be collected. This data is shared with merchants only upon customer consent and for transaction purposes. We are not responsible for how merchants handle this data post-transfer.

User Activity & Intellectual Property

We log user interactions for platform security and performance optimization. Intellectual Property, including content and code, belongs to Kadyan Paygate India OPC Pvt. Ltd. Unauthorized use is prohibited.

Cookies & Tracking Technologies

We use cookies to personalize experiences, analyze user behavior, and enhance system performance. Third-party tools may also collect anonymized usage data. You can manage cookie preferences via browser settings.

Data Sharing & Disclosures

We do not sell Personal Information. Data may be shared with banks, regulators, service providers, group entities, or in the event of mergers. Legal disclosures will comply with applicable laws. Aggregate anonymized data may be shared for analytics.

External Links & Third-Party References

Our Platform may link to external websites. We are not responsible for their content or privacy practices. Please review third-party privacy policies before sharing information with them.

Security of Your Information

We employ encryption, firewalls, and access control protocols to protect your data. However, we cannot guarantee absolute security over internet transmissions. For any breaches or concerns, contact us at support@kadyanpaygate.com.

Policy Updates

We reserve the right to update this Privacy Policy. Changes will be posted on our Platform. Continued use signifies acceptance. It is your responsibility to keep your contact details updated.

Governing Law & Jurisdiction

This Privacy Policy is governed by Indian law, and disputes shall be subject to Jaipur courts’ jurisdiction.

Complaints & Grievance Redressal

For privacy concerns, contact our Data Protection Officer:
Name: Mr. [Your DPO's Full Name]
Email: dpo@kadyanpaygate.com
Grievance Portal: https://kadyanpaygate.com/grievances