RBI KYC & Customer Verification Policy
Kadyan Paygate India OPC Pvt. Ltd.
1. Objective
This policy ensures strict adherence to the Reserve Bank of India’s (RBI) Know Your Customer (KYC) guidelines, combating financial crimes and ensuring legitimate use of Kadyan Paygate’s services.
2. Scope
This policy applies to all users, merchants, resellers, and stakeholders interacting with our platform. KYC compliance is mandatory before onboarding any individual or business entity.
3. KYC Document Requirements
The following documents are required:
• Government-issued ID Proof (Aadhaar, PAN, Passport)
• Business Registration Documents (GST, CIN, MSME Certificate)
• Bank Account Proof (Cancelled Cheque, Passbook)
• Address Proof
• Any additional documents as per RBI guidelines
4. Verification Process
• All documents are verified through authorized KYC verification partners.
• Video KYC or Digital KYC methods may be adopted.
• Enhanced Due Diligence (EDD) is conducted for high-risk profiles.
5. Ongoing Due Diligence
Kadyan Paygate monitors user activity continuously to detect suspicious patterns. Periodic KYC re-verification may be requested based on risk categorization.
6. Rejection & Suspension
• Accounts with incomplete or forged documents will be rejected.
• Accounts found violating KYC norms post-onboarding will face suspension until compliance is ensured.
7. Data Retention & Privacy
KYC records will be retained for a minimum of 5 years post-termination, in accordance with regulatory norms. All data will be handled securely as per our Data Protection Policy.
8. Governing Law & Jurisdiction
This policy is governed by Indian law. All disputes will be under the jurisdiction of courts in Jaipur, Rajasthan.